1. Introduction
At EnLevo ("we," "us," or "our"), we are dedicated to creating sustainable change in underserved communities. We value the trust you place in us when you visit envlevo.org (the "Site") or support our Sustainable Lives program. This Privacy Policy outlines how we collect, use, and protect your personal information.
2. Information We Collect
We collect information to facilitate your donations, communicate our impact, and improve our services.
- Personal Information: When you donate, sign up for our newsletter, or create an account, we may collect your name, email address, mailing address, and phone number.
- Payment Information: If you make a donation, we collect necessary payment details (such as credit card numbers). Note: We use secure third-party payment processors to handle financial transactions; we do not store your full credit card details on our servers.
- Automated Data: Like most websites, we automatically collect technical data including your IP address, browser type, device information, and browsing history on our Site using cookies and similar technologies.
3. How We Use Your Information
We use your data to further our mission of empowering families in Guatemala and beyond. Specifically, we use it to:
- Process Transactions: Securely process your donations and issue tax receipts.
- Communicate: Send you updates on our projects (Health, Education, Financial Stability, and Community), newsletters, and administrative messages.
- Improve Our Site: Analyze user behavior to enhance the functionality and user experience of our website.
- Security: Detect and prevent fraud or security breaches.
4. How We Share Your Information
We do not sell your personal data. We only share your information in the following limited circumstances:
- Service Providers: We share data with trusted third-party vendors who assist us with payment processing, website hosting, and email communications. These providers are authorized to use your data only as necessary to provide these services to us.
- Legal Requirements: We may disclose information if required by law or to protect the rights and safety of EnLevo, our donors, or others.
5. Data Retention & Security
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. We implement reasonable security measures—including encryption and access controls—to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
6. Your Choices and Rights
You have control over your information:
- Opt-Out: You may unsubscribe from our marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
- Access & Correction: You may request access to the personal information we hold about you or ask us to correct inaccurate data by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our Site may contain links to other websites (e.g., social media platforms or partner organizations). We are not responsible for the privacy practices or content of these third-party sites.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Effective Date."
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: info@EnLevo.com
Last Updated: January 10, 2026